Terms of Service

By creating an account or booking a table you agree to these terms and to our Privacy Policy. If you do not agree, do not use PlayTT. You must be 18 or older, or use PlayTT with a parent or guardian who agrees for you.

Give us true details and keep your sign-in safe. You are responsible for what happens on your account. You can delete it at any time in the app under Me → Delete account.

• A booking reserves one table for the time shown. The price, in Kenya shillings, is shown before you pay.
• You pay by M-Pesa. A booking is confirmed once the payment is received.
• You can change the time or add players up to 2 hours before play starts. If you reduce the group, the extra amount stays as credit on your account.
• Please arrive on time. Late arrival does not extend your session.
• If a table is unavailable because of a fault, we will refund you or move your booking.

• Play safely and look after the equipment. You may be charged for damage you cause.
• Your entry code is for you and your group only. Do not share it.
• Pods have cameras for replays. By entering you agree to be recorded for that purpose, as described in the Privacy Policy.

Replay clips and photos you add belong to you. You give PlayTT permission to store and show them to you and, where you choose, to other players. Replay packs unlock more replays for your own use; they are not refundable once used.

Be kind. Do not post anything that is abusive, hateful, sexual, threatening, false, or that shares someone else's private details.

You can block any player and report any player or message. We review reports within 24 hours and may remove content or accounts that break these rules.

Coach is a computer program. Its tips about your game are general and may be wrong, and they are not medical, fitness, or professional advice. Use your own judgement.

We may suspend or close an account that breaks these terms, harms others, or uses PlayTT for fraud. You may stop using PlayTT at any time.

We provide PlayTT with reasonable care, but cannot promise it will always be available or error free. To the extent the law allows, PlayTT is not liable for indirect losses, and our total liability for a booking is limited to the amount you paid for it. Nothing here limits liability that cannot be limited by law, such as for death or personal injury caused by our negligence.

We may update these terms and will tell you in the app first. These terms are governed by the laws of Kenya and the courts of Nairobi. Questions: hello@theplaytt.com.